My son started here at eight weeks old, and the time spent in the infant room and toddler room were amazing. Unfortunately over the last year we have seen a significant increase in high staff and family turnover. There are only about three people left at treehouse who were working here when we first started two years ago. It is very concerning as a parent to see such high turnover and really makes you wonder why teachers aren’t staying. It’s also concerning when things are not communicated to you as a parent. Parents are not notified when a teacher is leaving or is not coming back, and we were not notified when we were getting a new teacher. In the two’s classroom alone, it seemed like we were getting a new teacher almost every other month. We never knew if it was going to be a substitute or if it was the new teacher that was hired. They had four assistant directors in the two years we were there. The most concerning thing for us however was the lack of potty training happening in the two classroom. I asked for two months for my son to start working on potty training because we were doing it at home, and they didn’t start working on it with him until he was bumped down to the toddler room due to ratio. Ms. Angela had him potty trained within a couple of weeks, but then when he was bumped back up into the two classroom all of a sudden he was having accidents. When I questioned the teacher about it, I was told it was because she didn’t have time because she had too many kids. The final straw for us was when we picked my son up multiple times where he was still wearing his pull-up from nap and his underwear on top of it. He had clearly not been taken to the bathroom after nap time, and not been changed. I spoke to the director, Angelica, about it, then two days later it happened again. When I told her it happened again, she told me she hadn’t had time to talk to the teacher about making sure that the kids are being taken to the restroom after nap time. even on the last day we picked him up and his clothes were soaked. When I questioned the teacher about it, she said it’s because he spilled water on himself but it was the back of him that was wet, not the front where water may have spilled. He smelled like urine, and they let him go outside wet and with no jacket despite the fact that he had a jacket there. At one point my son came home with a circular bruise on the inside of his forearm. I showed it to the assistant Director, Sara, and later she sent me a message stating that they believed it was because my child had been poked with a wood chip. A wood chip does not cause a circular bruise in the inside of the forearm, especially when the child was wearing a jacket. A wood chip is not going to poke a child through their jacket and leave a bruise like that. We believe my child was bit, but the two classroom was always so chaotic I don’t think the teachers realized it had happened. When I would try talking to the director about my concerns she was more worried about defending herself rather than listening and trying to resolve issues. I don’t regret the time we spent at treehouse, but unfortunately it does not feel like the same place we toured and enrolled in in 2023.